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The Hotel Saugatuck Policies

Adults Only: Regrettably, our facility is not equipped to accommodate children.

Taxes: Michigan State sales tax equal 6% and applies to all guest stays and merchandise.  In addition, a 5% county room tax applies to all stays.

Smoking: Per Michigan State Law, The Hotel Saugatuck provides a non-smoking environment for the comfort of our guests. Smoking is not permitted on the campus of The Hotel Saugatuck Smoking will result in a $250 cleaning charge.

Check-in: 4 p.m.
Check-out: 11 a.m.

Rates: Price is based on Double Occupancy. The maximum occupancy is 2 people per room. Rates are subject to change without notice.
A two-night minimum stay is required on weekends and select holidays.

Deposit: A deposit of one-night stay is required to hold your reservation.  In exchange, we remove your unique room from all marketing and from our availability calendar.

Pets: For the safety of all our guests, pets are not permitted.  There will be a $250 per day cleaning fee applied for guests violating our pet policy.  Please contact us in advance and we will be happy to provide you with kennel options for your traveling pets.

"Best Value" Cancellation Policy: For guests who have selected our "Best Value" rate the following policy applies - Reservations canceled, stays reduced, or date changes greater than 14 days prior to originally confirmed arrival date will receive a refund of the deposit, less a $50 cancellation fee. Reservations canceled, stays reduced, or date changes 14 days or less prior to arrival date will be responsible for the entire reservation stay. This is also true for no-shows. 

"Peace of Mind Rate" Cancellation Policy: For guests who have selected our "Peace of Mind" rate the following policy applies - Cancel your reservation up to 3pm Eastern Standard Time the day before your scheduled date of arrival and receive a full refund of your deposit. Cancellation coverage must be purchased at the time you make your reservation.

A special cancellation policy exists for groups or individuals reserving more than two rooms for any given date. This policy extends the cancellation notification period from 14 days to 30 days and all the above fees and conditions apply.

Gift Certificates:  The Hotel Saugatuck accepts gift certificates exclusively from the following entities:

  • The Hotel Saugatuck Gift Certificates
  • Michigan Lake to Lake Gift Certificates

Additionally, we will accept gift cards issued by Mastercard, Visa, and Discover.