Reservations
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The Hotel Saugatuck Policies

Adults Only: Regrettably, our facility is not equipped to accommodate children.

Taxes: Michigan State sales tax equal 6% and applies to all guest stays and merchandise.  In addition, a 2% county room tax applies to all stays.

Smoking: Per Michigan State Law, The Hotel Saugatuck provides a non-smoking environment for the comfort of our guests. Smoking is not permitted on the campus of The Hotel Saugatuck Smoking will result in a $250 cleaning charge.

Check in: 4 p.m. – 7 p.m. unless other arrangements are made.

Check out: 11 a.m.

Rates: Price is based on Double Occupancy. Maximum occupancy is 2 people per room. Rates are subject to change without Notice.
A two-night minimum stay is required on weekends and select holidays.

Deposit: A deposit of one night stay is required to hold your reservation.  In exchange, we remove your unique room from all marketing and from our availability calendar.

Pets: For the safety of all our guests, pets are not permitted.  There will be a $250 per day cleaning fee applied for guests violating our pet policy.  Please contact us in advance and we will be happy to provide you with kennel options for your traveling pets.

CANCELLATIONS

When a guest makes a reservation for a stay at The Hotel Saugatuck, we agree to turn away all other requests for the unit you select and you agree to pay the rate quoted for the number of days you reserve. Because of our size, location and demand for our luxury rooms, cancellations affect us significantly. Therefore, we adhere to a strict cancellation policy.

We require 14 days’ notice prior to arrival for a refund of deposit -$50 cancellation fee.  Within 14 days the deposit is nonrefundable. Day of arrival cancellations, no shows and early departures are liable for the entire stay. Reservations made through a third party (example booking.com/Expedia) are NON-REFUNDABLE

We cannot be responsible for unused nights due to late or cancelled airline flights, family emergencies, threat of bad weather and other travel-related mishaps or for changes in plans which shorten your stay. Vacation Insurance is available from several providers online to inexpensively protect you against unexpected events.  Changing dates within fourteen days of your reserved dates falls within our cancellation policy. 

A special cancellation policy exists for groups or individuals reserving more than two rooms for any given date. This policy extends the cancellation notification period from 14 days to 30 days and all above fees and conditions apply.

Gift Certificates:  The Hotel Saugatuck accepts gift certificates exclusively from the following entities:

  • The Hotel Saugatuck Gift Certificates
  • Michigan Lake to Lake Gift Certificates

Additionally, we will accept gift cards issued by Mastercard, Visa, and Discover.

*WE RESERVE THE RIGHT TO CHANGE POLICIES AS NEEDED*

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